NOBLE is moving to a new case management system to better track support requests from our member libraries. This change should mostly be invisible to library staff.
However, I would like to remind everyone to please use the below support email addresses when asking for help from NOBLE instead of sending an email directly to a NOBLE staff person. With changes in staffing over the past couple of years that have resulted in shifting responsibilities, using a support email address ensures the request gets to the correct person. It also guarantees that your request will get immediate attention when a particular staff person is on vacation or attending a conference. The support email addresses also automatically put your questions into our case management system, reducing the likelihood that it could get buried in an Inbox.
For PC support, please email: pcsupport@noblenet.org
For all other support, you can email: support@noblenet.org
For all other support, you can email: support@noblenet.org