All bills under one transaction are grouped under one bill line. You can void the whole amount or partial amount only.
To void the whole amount, select the bill line and click Actions for Selected Transactions → Void All Billings and click Yes when asked to confirm.
To void a partial amount, select the bill, click Actions for Selected Transactions → Full Details.
The Bill details screen.
Select the bill you want to void, and click Void Selected Billings. Confirm your action.
Important Notes:
You cannot partially void one billing line on the bill details screen. A billing line is the minimum bill unit.
Edit Note allows you to edit/create a note. For system-generated bills, we recommend you append your message.