NOBLE MINUTES

MEMBERS OF THE CORPORATION MEETING

AT NOBLE

SEPTEMBER 18, 2003

Present:  Seventeen libraries were represented at the meeting, attendance sheet attached.

 

1.  CALL TO ORDER – Mary Rose Quinn called the meeting to order at 10:05 and asked everyone to introduce themselves.  Mary Rose welcomed Elisabeth Tully, director at Phillips Andover, to the meeting. 

 

2.  APPROVAL OF MINUTES – Anne Tullson made a motion to approve the June 19th Minutes.  Dennis Kelley seconded the motion.  The Minutes were approved unanimously.

 

3.  TREASURER’S REPORT – In Tom Scully’s absence, Ron presented the report.  He explained there are a few expenses that are paid early in the fiscal year, such as NELINET, which is paid annually in advance.  Therefore it appears that a couple of line items are expended already.  Also some of the expenses are from FY 2003 and will be adjusted when the audit is complete.  Deborah Abraham made a motion to accept the report, Dennis Kelley seconded the motion.  The vote was unanimous.

 

4.  MANAGER’S REPORT – Ron reported staff has been working on the web catalog, FY ’05 budget, and system software upgrade over the summer, and most recently the worm, all of which will be discussed later on the agenda.

Uninterrupted Power System (UPS) – Ron explained that NOBLE’s current UPS, installed in 1989, is becoming aged and needs to be replaced.  The annual maintenance cost is $6,000.  The maintenance and replacement batteries were budgeted last year.  After researching the cost to purchase a new UPS unit, it would pay for itself in 2½ - 3 years. The current maintenance contract expires at end of the year, therefore a new unit, which will be more efficient and lower operating costs, will be in place within the next couple of months.

Phillips Andover – NOBLE staff held a welcome meeting for Phillips Andover on August 28th.  The data line to Phillips was installed on August 22nd.  Elizabeth Thomsen is coordinating the project to integrate the data and provide training.

Audit – Robert Guimond, our auditor, has contacted us to begin the annual audit.

Telecommunications Funds– Our request has been filed with the MA Board of Library Commissioners.  There is a meeting September 25th at which we will find out the amount of funds NOBLE will receive.

E Rate – The voice and data forms were filed.  Since CIPA was not in place the past two fiscal years, we were able to receive funds for our Internet connection.  This was approximately $20,000.

Cisco Grant – NOBLE was not awarded a grant from the telecommunications equipment manufacturer due to volume of requests received.

Minuteman Network - Has offered NOBLE their old DRA central servers, which are similar to our Innovative system server. Staff is researching to see if the servers could be of any use.

ALA – Ron, Elizabeth, and Marilyn Graves attended the annual conference in Toronto.

NMRLS ILL Committee – NOBLE staff is working with the committee looking at ways to improve the ILL service we provide under contract to the Southern region of the network.  With their budget cuts a year ago, NMRLS suspended supplying requests out of state.  The committee is thinking of reinstating this service with a charge.  Also working with NMRLS on tracking in-transit items.

PC Specifications – The recommended PC specs have been revised and are on the Staff Information System.  Ron passed around copies.

Ron stated that John Beauregard presented to NOBLE a copy of an annotated bibliography he wrote on William Wilberforce.  Ron has received thank you notes from John and Pat Cloherty for the gifts NOBLE presented them for their retirement.

 

Elizabeth Thomsen.

In addition to working on the catalog over the summer, she has been meeting with libraries individually for acquisitions training.  Elizabeth explained if a library is doing acquisitions or serials they are assigned an “unit” for data.  NOBLE purchased a certain number of units when we purchased the system, which are now all used.  More will need to be purchased to accommodate Phillips Andover and other libraries


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that are planning to use serials or acquisitions in the future.  Messages will be sent to those libraries. 

Catalog Operations – Part-time cataloger Kelli Bacon has resigned.  Carolyn Wakefield has been working the hours to assist with the workload.  Staff has been working on adapting procedures for doing new temp records, which have changed as more libraries are doing acquisitions.  Also performing systematic checks of name headings and compiling a list.  A policy has been established to add death dates to records.

MARC of Quality – NOBLE has contracted with MoQ to do a duplicate record merge.  They have software that will crosscheck bib records and will determine which is the better record.  We will receive a report with the pairs of bib records that need to be merged.  Martha and Michele are writing a script to do the merge on our database.  The same will be done for Phillips Andover records. 

Staff Information System – Some revisions and updates are cascading style sheets, adding a feedback link to the bottom of every page, and adding forms for libraries to request services or changes.

Training – The schedule for September-December has been posted on the Staff Information System.  Some sessions are Roundtables for Serials and Acquisitions, Local Tech on Security Issues, Introductory Create Lists Training, and Database Searching and Entering Order Records.

 

Martha Driscoll.

Welchia Worm – Prior to Martha’s report, Ron showed the video of the Channel 5 news report and interview with Mary Rose Quinn and Ron of the worm’s effect on NOBLE, which aired on the 5:30pm news on Sept. 11.  Martha explained the virus appeared to affect the whole network simultaneously.  It sends out “pings” and tries to find other computers to infect, which caused an overload of traffic on the Internet lines. The affected PCs had to be shut down and a patch installed in order to remove the worm.  Dennis Kelley asked why some libraries were not affected.  Martha explained that Microsoft put a security patch out in mid-July and she believes if libraries had updated Windows on their PCs it would have prevented the virus. Also there were some reports that computers running NT were not affected. During the worm week Microsoft released another patch that addressed issues the first patch did not.  Martha feels the virus got through our network by looking for ISS web servers, or it could have been carried in on a laptop that was plugged into the network.  Our firewall does block traffic like this, but it doesn’t if someone comes in from outside the firewall and connects to the network.  She reiterated the importance of libraries keeping their anti-virus software and Windows updates current.  Windows updates can be downloaded automatically and we recommend libraries have their staff PCs set up for this.  George Lally has been going to libraries on the PC Support program and setting up those PCs. He also had downloaded the patch and put it on the Staff Information System so libraries could remove the virus. On October 8th there is a Local Tech meeting.  The virus and security will be the primary discussion.  Mary Rose thanked Martha and George for all their work on rectifying this problem, and she came across George’s July email about the patch.  Also Martha has contacted Atrion to see if our routers can be configured to prevent one library from connecting to another library.  Mary Rose explained how the news report came to be.  Barbara Lachance also thanked NOBLE staff for their assistance during the virus.

Millennium Update – Phase 3 will be installed early morning on October 2nd.  No down time is anticipated and will be complete before libraries open.  This update has new features and enhancements.  It does require Java 1.4.1 be installed and Michele Morgan is putting instructions together on the Staff Information System.

 

5.  FY2005 BUDGET PRESENTATION – Ron did an overhead presentation of the proposed FY 2005 Budget, which is presented in September and voted on at the October meeting. He showed a pie graph that depicts how the expenses are distributed: 1/3 Personal, 1/3 Telecommunications and INNOPAC, and remaining 1/3 for Rent, Computers, Capital, Catalog, Continuing Education, and Professional Services. 

REVENUEDue to state cuts in telecommunication funds NOBLE’s grant revenue has decreased by approximately $200,000, and with the Lynn branches closing has reduced revenue as well.  Reinstatement of some telecommunications funds from the MBLC should bring NOBLE approximately $30,000 in FY 2004, which we will carry over to FY 2005.  With Phillips Andover membership beginning in January will also help offset some of the lost revenue, as well as a surplus of $109,000 from FY ’03. Most of the surplus is from line items, but also with the reevaluation of our general liability/property insurance the


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coverage limits decreased due to hardware being less costly then when we purchased the system in 1999. 

COST OF OPERATIONS – Increased 1.5%, the CPI was up 3.9% from last year.  By replacing the UPS with a new unit this eliminated the annual maintenance cost and helped keep the operations increase to a minimum. Ron reviewed the base operating costs. 

Salary, Office and Administration, Occupancy Costs, Computer Support, and Professional Services – All have slight increases. 

Catalog - Two line items were new in FY 04, Deduping Project and Cover Images.  The Deduping Project is a one-time expense in FY 04, but Cover Images will continue in FY 05.  This results in a slight decrease in this category.

Continuing Education – Is level funded for FY 05.

Equipment Upgrade – Has a new line item, Server Upgrade, in FY 04 and will continue in FY 05.  This is to purchase software for the web and mail servers.  Equipment Other increases for FY 04 for the purchase of the UPS unit, and decreases for FY 05.  III Software Reserve was for acquisitions, therefore is reduced for FY 05.

Capital Fund – Ron explained in the past an annual increase for capital of 2% of the budget was figured into the budget.  In FY 04 the capital contribution was reduced from FY 03 to balance the budget.  In FY 05 the assessment is staying level at approximately $100,000.  The capital assessment each year will pay for costs of improvements for which grant funds may not be available and to cover our share of grant projects.  Our central systems will be four years old this winter and our telecommunications equipment seven years old and will need to begin looking into upgrading them.

REIMBURSEMENTS – Overall have decreased from $156,000 in FY 03 to $107,000 in FY 04.  For FY 05 we are expecting to receive $113,000.  The base operating costs is $687,000 with the reimbursements applied against the FY 05 budget.  The base is divided by the number of members, therefore the base cost per member will be $25,452 for FY 05.  This is an increase of 1.9% from FY 04.

SIMULTANEOUS STAFF USERS – Ron explained this part of the budget is distributed by libraries number of staff users.  He reviewed the sheet that makes up the costs of simultaneous users: Central Innopac Maintenance, Data Lines, Internet, Telecomm Maintenance, and Power Conditioner Maintenance. Subsidies of $320,000 are applied against these costs.  The cost per staff user for FY 05 is $1,095, which is an increase of 2.1% from FY 04.  The average increase for libraries overall assessment is 2% for FY 05, except for Lynn, which has a decrease of 8% due to their branch closings.

 

MaryAnn Niles asked what defines a simultaneous user. Ron and Elizabeth offered explanations and ways for libraries to utilize their staff users.  Dennis Kelley asked if there is a way to tell how often a library is running at their maximum simultaneous users.  Martha stated there is a menu item on the system that can provide information on users.  She will look into it further.

 

Sue Koronowski asked Ron if it is possible to get a graph depicting how income is broken down.  Ron stated he could provide one.

 

6. CATALOG REVISIONS – Elizabeth Thomsen.

Elizabeth discussed the catalog revisions.  Some highlights are the implementation of a new keyword search engine, using cascading style sheets, and custom forms.  A “Member Library” link has been added to make it easier for patrons to contact a particular library.  Elizabeth showed an overview of the new main web catalog search page and the keyword search engine. It no longer does an implied “AND” search, it does a phrase search.  In Phase 3 there is an option to have the implied “AND” search on by default. Also if a search is put in quotes it will be searched as a phrase.  This information is on the Staff Information System with examples on the training system. Electronic Resources Working Group will continue to work on improvements and goals for the catalog.  Mary Rose thanked the members of the committee for their work.

 

7. ADJOURNMENT.  Barbara Lachance made a motion to adjourn, Deborah Abraham seconded the motion.  Meeting adjourned at 12:00.

 

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Respectfully submitted,

 

 

Douglas Rendell

Pro Temp Secretary