Fall 2012The McQuade website is in transition! The most recent version of the info on this page may now be on the Merrimack site. Feel free to email us at McQuade@Merrimack.edu. Thanks!

How is the library doing? We want to hear from you!

Thank you to the 627 participants in McQuade Library's LibQUAL Survey! This was a huge response and each of you has helped to improve library services to the Merrimack Community. In the next few months, as we evaluate the results and your comments, the library will share our findings and new ideas with everyone. It was great to hear from all of you!


Winner of the iPod Nano Camille Hamilton and Library Director Barbara Lachance
Library Director Barbara Lachance (right) congratulates Camille Hamilton, winner of the iPod Nano.

The Library is pleased to announce the following winners of our survey drawing:

  • Grand Prize winner of the iPod Nano - Camille Hamilton
  • Data Flash Wristband - Derron Daveta
  • Manicure from Bella Vita Salon and Day Spa - Jenna Pierce
  • China Blossom Restaurant gift certificate - Adam Elias
  • Theater tickets from the Rogers Center - Prof. Norma Rueda
  • Panera Bread gift certificates: Prof. Raymond Dorney, Matthew Lovett, Elizabeth Murphy, Prof. Deborah Margolis and Jennifer Salamone
  • Merrimack College Booklights: Colin Coleman and Courtney Long

A big Thank You to all our community partners who donated gifts for the drawing: Bella Vita Salon and Day Spa, N. Andover; China Blossom Restaurant, N. Andover; Panera Bread, N. Andover; the Rogers Center, and Institutional Advancement, Merrimack College.

McQuade Library would also like to thank the Massachusetts Board of Library Commissioners, which funded this project with funds from LSTA (Library Services and Technology Act), a Federal source of library funding provided by the Institute of Museum and Library Services.

The library participated in the LibQual+T survey in January and February 2006.

The McQuade Library conducted a major web-based survey of faculty, students, and staff at Merrimack in 2006 to evaluate user perceptions of library service quality. LibQUAL+T is a web-based survey instrument that uses 22 core questions to measure library users' minimum, perceived, and desired levels of service quality in three key dimensions:

  • Access to Information
  • Affect of Information
  • Library as Place

The LibQUAL+T survey is part of a larger project to develop and test ways of assessing academic library service quality being conducted by the Association of Research Libraries (ARL). More than 500 libraries worldwide have participated.

If you have any questions or comments about the survey please contact Barbara Lachance, Library Director or email McQuade_Survey@noblenet.org. For more information about the survey, please see the LibQUAL+T website.

Financial assistance for this special project is made possible with Federal Funds from the Institute on Museum and Library Services administered through the Massachusetts Board of Library Comissioners (MBLC).