- TOOLS & their significance for assessment:
- General Info. Related to Accreditation:
- Regional Accreditation Links:
- Standards and Guidelines:
- Forum on Library Statistics and Performance Measures
Webography of Related Resources: - Outcomes Based Evaluation:
- BHCC Library Assessment Forms – Here is a sample of some forms the BHCC Library is using for assessment purposes:
This website is a destination for academic librarians who want to upgrade their approach to assessment. It includes models and examples of library assessment, hot links to annotated assessment resources and information related to accreditation requirements, standards and tools i.e. LibQual, WorldCat, regional accreditation links and ALA/ACRL standards and Information Literacy competencies and performance indicators.
TOOLS & their significance for assessment: Examples of library service tools, software and other commercial products related to assessment tasks (listing of products on this website does not necessarily constitute an endorsement):
Serials Solutions/Central Search & AMS --
http://www.serialssolutions.com/ams.asp -- provides accurate data, robust linking, and e-journal management expertise that helps library managers and staff simplify e-journal access and paper serials systems for better control and more informed decision making. Overlap analysis, usage statistics and usage statistics analysis, library data customizer and account management tools reduce labor intensive clerical tasks so credentialed and experienced staff can focus on decision making and planning.
LibQual --
http://www.libqual.org/About/FAQ/index.cfm -- The LibQUAL+(TM) instrument Service quality "measurements" are snapshot or discrete summaries of library users' evaluation of their experiences. Its results are believed to represent quantitative and qualitative data useful for the assessment of how good/bad, or pleasant/unpleasant their experiences are. As a "Service quality" tool, LibQual works to identify the library users' subjective evaluation of what management calls "customer service."
WorldCat Collection Analysis --
http://www.oclc.org/collectionanalysis/ -- Helps to optimize the library's acquisitions budget, by providing precise data that reveals the library's subject-matter strengths, gaps, and overlaps. The process enab;les library management to analyze the collection and compare it to other collections with minimal drain on staff, time, or financial resources.
YBP Gobi2--
http://www.ybp.com/ybp/DomIndex.html?gobiedition2.html&1 GOBI Edition 2 builds on the success of GOBI (Global Online Bibliographic Information), YBP's online customer interface for searching, selecting, order, and reporting enables library staff to capture parts of the collection development and management process for efficient and accurate analysis and reporting of holdings and budget expenditures in relation to the curriculum and the collection as a whole. For example, library staff uses Gobi2 to quickly search, create, claim or edit standing orders online, establish profiles for remote sectors, such as teaching faculty, and alert them to lists of pertinent titles with automatic email messages and analyzes their approval activity using a series of new reports while involving faculty in meaningful decision making based on accurate data
III Innovative Interfaces Inc Millennium.--
http://www.iii.com/mill/circ.shtml Uploading and downloading information between the campus student management system and the library system improve assessment of library users in relation to their evolving college experience. Circulation statistics drive everything from library funding to collection development decision making related to all types of materials (books, serials, supplies, etc.) via purchase, gift, and exchange. Millennium ILL, Acquisitions and other modules also offers comprehensive statistics and reports, including up-to-the-minute fund status, missing item reports and collection gaps apparent through resource sharing experiences.
ETS - Educational Testing Service for Information Literacy --
http://www.ets.org/portal/site/ets/menuitem.435c0b5cc7bd0ae7015d9510c3921509/?vgnextoid=b8a246f1674f4010VgnVCM10000022f95190RCRD The ICT Literacy Assessment is a comprehensive test of Information and Communication Technology proficiency that uses scenario-based tasks to measure both cognitive and technical skills. The assessment provides support for institutional ICT literacy initiatives, guides curricula innovations, informs articulation and progress standings, and assesses individual student proficiency.
General Info. Related to Accreditation
Answers.com
http://www.answers.com/topic/school-accreditation
Office of Postsecondary Education
http://ope.ed.gov/accreditation/Search.asp
Council for Higher Education Accreditation
http://www.chea.org/
Middle States Association of Colleges and Schools
http://www.msache.org/
New England Association of Schools and Colleges
http://www.neasc.org/
North Central Association of Colleges and Schools
http://www.northcentralassociation.org/
Northwest Association of Schools and Colleges
http://www.nwccu.org/
Western Association of Schools and Colleges
http://www.acswasc.org/
Southern Association of Colleges and Schools
http://www.sacs.org/
Academic Libraries
http://www.ala.org/ala/acrl/acrlstandards/standardsguidelines.htm
Libraries -- ACRL is the source that the higher education community looks to for standards and guidelines on academic libraries. ACRL promulgates standards and guidelines to help libraries, academic institutions, and accrediting agencies understand the components of an excellent library.
Instruction Programs for Academic Libraries
http://www.ala.org/ala/acrl/acrlstandards/guidelinesinstruction.htm
The systematic delivery of instructional programs and services should be planned in concert with overall strategic library planning, including the library's budgeting process. Such planning may also involve strategizing with other campus units to deliver collaboratively designed programming.
Information Literacy
http://www.ala.org/ala/acrl/acrlstandards/characteristics.htm
The Characteristics of Programs of Information Literacy that Illustrate Best Practices: A Guideline attempts to articulate elements of exemplary information literacy programs for undergraduate students at four-year and two-year institutions.
Distance Education
http://www.ala.org/ala/acrl/acrlstandards/guidelinesdistancelearning.htm
The "Guidelines" are intended to serve as a gateway to adherence to other ACRL Standards and Guidelines in the appropriate areas and in accordance with the size and type of originating institution. Distance learning library services refers to those library services in support of college, university, or other post-secondary courses and programs offered away from a main campus, or in the absence of a traditional campus, and regardless of where credit is given.
Forum on Library Statistics and Performance Measures
Webography of Related Resources
National Information Standards Organization
http://www.niso.org/news/events_workshops/stat-webogr.html
NISO has developed and approved 35 national standards; 5 standards are in the development pipeline. All NISO standards undergo a review and maintenance cycle.
The Council on Library and Information Resources (CLIR)
http://www.clir.org/pubs/reports/tools.html
A catalytic, convening organization that seeks to address important issues of national and international concern. It is an independent, neutral body; one that brings together disparate organizations and individuals to resolve deep-seated problems facing the library community.
IFLA INTERNET & NETWORKING:Standards and Organizations
http://www.ifla.org/II/standard.htm#sm
IFLA (The International Federation of Library Associations and Institutions) is the leading international body representing the interests of library and information services and their users. It is the global voice of the library and information profession.
ARL Statistics - Association of Research Libraries (ARL) Statistics
http://www.arl.org/stats/arlstat/
"Statistics have been collected and issued annually for the members of the Association of Research Libraries since 1961-62. Before that, annual statistics for university libraries had been collected by James Gerould, first at Minnesota and later at Princeton. These data cover the years 1907-08 through 1961-62, and are now called the Gerould statistics. The whole data series from 1908 to the present represents the oldest continuing library statistical series in North America. The current ARL statistics include data on collections, staffing, expenditures, interlibrary loans, and library and university characteristics."
Institute of Museums and Library Services
http://www.imls.gov/applicants/obe.html
This area of the Web site contains information and resources about outcomes-based planning and evaluation. library or museum-appropriate outcomes, or about outcomes-oriented planning or evaluation.
BHCC Month At A Glance Form – The BHCC Library captures the data on this sheet every month to aid with assessment
BHCC Daily Work Log – BHCC Library Staff are using this sheet to monitor how they spend their day, and to measure the difference between PLAN versus REALITY.
BHCC Lending Services Assignment Sheet – BHCC Library staff use this sheet to assign tasks to its Lending Services Crew. Quickly determining the staff who completed tasks is a crucial first step to assessing quality of task completion.
BHCC Liaison Program Log Sheet – BHCC Library staff use this sheet to record their interactions with other academic departments
BHCC Acquisition Proposal Form – BHCC Library staff use this sheet when assessing if materials should be added to the collection